Lifetime Guarantee

We are the only company online that offers you a Lifetime Guarantee on all of the products we offer. That's how important your business is to us. We want you to be satisfied at all costs.

If a product that you've purchased from us breaks or becomes defective within your lifetime, simply contact us with proof of purchase and we will replace it free of charge. It's that simple!

(Customer is liable for any costs to ship products to or from our location. Customer is not entitled to reimbursement of any labor costs incurred to replace the product.)

FREE STANDARD SHIPPING on orders of $99 or more!

For a limited time, Reese-Hitches.com is offering Free Standard Shipping on orders equal to or over $99.00 and shipped within the US to the 48 contiguous states.

This offer cannot be combined with any other promotional offer unless otherwise specified and is subject to change without notice.

Please Note: Some oversized products that must be shipped by LTL freight carrier do not qualify for free shipping. Return shipping costs will be at the customer's expense. If you return a product that qualified for free shipping, the outbound shipping costs will be deducted from your return refund.

About Us

Reese-Hitches.com is a Midwest based, family owned business that specializes in trailer hitches and towing products for light duty to heavy duty applications. Our company opened for business in 1957 as a manufacturer of trailer hitches and has grown to become an ISO 9001-2008 certified company and a leading supplier of hitches, trailer parts and truck accessories to customers throughout North America. Unlike some other e-commerce sites, we are not just marketers of other company's products who take your order and then drop ship those products to you. We stock everything we sell on this website. That means faster service, better order fill and tighter quality control.

Choosing the right trailer hitch can be a real challenge and having someone to guide you through that process can be a great help. The professional customer service team here at Reese-Hitches.com is here to help. Give us a call or drop us an email and we'll be happy to put our years of experience and hands-on product knowledge to work for you.

Thanks for stopping by. If you don't find what you're looking for please let us know. We have access to thousands of hard-to-find parts available from leading manufacturers throughout the world. Our friendly and courteous staff will be happy to help you find whatever you need.

Cancel or Change Your Order

If you need to cancel or change your order please contact us as soon as possible to do so.

If you need to cancel your order after it is already been shipped to you - we will need to work with you to make sure that your order is cancelled in our system, UPS is notified, and ensure that you "refuse the shipment" from UPS. If UPS actually delivers the product to you, then contact us to work out how we will get the product back from you. You may incur some of the shipping charges to get the products back to us.

Safe Shopping Guarantee

Is it safe to use my credit card on your website?

Yes, shopping on this website is very safe. Every credit card purchase on this web site is covered by our Safe Shopping Guarantee. See Guarantee details below.

Why is this website so safe to shop on?

Safe Technology: Our secure socket layer computer software (SSL) is the industry standard and among the best computer software available today for secure internet transactions. The computer software that we use encrypts your credit card number so that it cannot be read as the information travels over the Internet.

We have been approved by GoDaddy.com as an SSL Secure and Authentic site. GoDaddy.com is one of the Industry Leaders in providing technology that protects your information. We accept all Major Credit Cards on this site – and, to be able to do this we had to pass very stringent security tests to ensure to the Major Credit Card Providers (Visa, Mastercard, American Express, and Discover) that your information would be safe and secure on our website.

If you are still not comfortable ordering via the Internet, please call us to place your order with one of our Customer Service Representatives.

Safe Shopping Guarantee Details:

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our website while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Ordering Questions

Payment Methods

We accept the following forms of payment methods - remember that your order is always completely secure on this website, or if you would like to give us a call to place your order please do so.

Credit Cards We Accept:

• Visa
• MasterCard
• American Express
• Discover
• PayPal

We are sorry, but we are unable to accept or process COD shipments. We will accept money orders and cashiers checks. Please make money orders and cashiers checks payable to:

Hitchfinder Stores
3301 West Burnsville Parkway
Burnsville, MN 55337

Sales Receipts & Invoices

We include a sales receipt in all of the packages that we ship from our Minnesota warehouse. At times, to get your product to you even faster - we will have your package sent to you directly from the manufacturer's warehouse. In this case there will not be a sales receipt / invoice in the package that you will receive. If this happens, please do not hesitate to contact us to get a copy of your invoice. And, always remember that you will receive an email receipt when you place your order with us with all of the details of your order. This is an official receipt for your records.

Track Your Package

Please enter your UPS tracking number below to track your package:

NOTICE: UPS tracking systems and the information they contain are the private property of UPS and may be used solely to track shipments tendered by, to or for you to UPS for delivery and for no other purpose. Any other use of UPS tracking systems and information is strictly prohibited.

Shipping Information

We use UPS for most of our shipments. We want you to get your products as fast as possible and in excellent condition. That is why we normally use UPS - the leader in the package delivery business to get you your order as soon as possible. 98% of our orders get to our customers within 4 - 5 business days. Remember, none of the major package delivery carriers (UPS included) deliver on the weekends.

Depending on the size of your package and its destination, we may at our discretion ship your order by USPS

We do have a few restrictions on our shipping. We cannot ship to Puerto Rico, P.O. Boxes or to APO/FPO addresses. We can ship to Hawaii - 2nd Day UPS Air. We currently do not ship to Mexico, Canada or anywhere outside North America. We reserve the right to add shipping expense onto orders that are special case orders - this is very rare, but we needed to state it here and we would advise you of these charges at the time of your order. If you have any questions about our shipping policies - please do not hesitate to call us.

Special free freight offers are available and are valid on most orders. Some oversized items and truck shipments may have additional charges applied. Again, we will advise you at the time of your order of any exceptions.

All truck freight shipments must be shipped to a commercial business address. Truck shipments to residential addresses will have additional service charges applied.

Refused shipments that we have not been notified of in advance will be charged for outbound and return freight charges and may require additional handling charges of up to 15%.

Why do we ask for your phone number?

So we can follow up with you if there are any questions or concerns about your order.

We will not use this for any marketing purposes and we will not share this info with anyone else.